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Air New Zealand’s app is disrupting airline trends by prioritizing the happiness of their customers

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How can an app show that you care about your customers?

This may sound like a tough question. But for us at Carnival.io, we think Air New Zealand makes it easy to answer.

Airlines, like other travel companies, aren’t just moving people from place to place. They’ve actually got their customers’ lives in their hand. Their customers need information about things such as flight delays and seat availability. But customers also need to know that airlines and travel companies think about them as more than credit cards on two legs. We want airlines to read more >>>

Source : BusinessInsider.Com

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