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How Online Travel Agencies Manipulate Your Search Results

At first, to Christine Compo-Martin, the Expedia.com search results looked like a mistake. As she queried the site for a hotel room in Philadelphia, she found properties without photos.

“Honestly, if there aren’t pictures, I don’t even begin to consider it,” said Compo-Martin, a retired teacher who lives in New Hope, Pa. “I want to know where I’m staying — not show up and discover it’s not fit for cockroaches.”

As it turns out, it wasn’t a site error. Expedia had intentionally deleted the images in an effort to persuade her to book a different hotel. The practice, euphemistically called “dimming,” involves read more >>>

Source : HuffingtonPost.Com

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