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What Does It Take to Be a Favorite Airline?

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It’s the little things that matter when it comes to winning over customers’ loyalties to become a favorite airline. Like a serving of Häagen-Dazs ice cream.

This post originally appeared on Map Happy.

Flying is the great equalizer. Unless I shell out big bucks (I’m still waiting on big bucks to shell out), I never expect my flight experience to be particularly pleasant. Anything above “being punished for wanting to travel” will do.

But then there are those special touches that make a difference. It’s an amalgam of perks, benefits and small comforts that can turn an average flight read more >>>

Source : HuffingtonPost.Com

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